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FAQ's

Service Areas

Kids Enchanted Events Nola Proudly Serves Multiple Louisiana Parishes



Our Magical Rules and Regulations


Equipment -

- At Enchanted, we want to make it clear, that this is a party rental service. Therefore, any add ons or company material provided for our kids must be returned to us at the end of the event as per the consultation agreement.

Consultation -

- Until we've conducted the initial consultation meeting, have received the reservation form, and the deposit, your event date is NOT CONFIRMED.

Transaction of services -

- Before the magic begins, all payments must be COMPLETE before the scheduled party date.

- Once consultation contracts are signed, ALL CHANGES ARE FINAL.

- Please be sure all requirements for your party are communicated, as there is a strict NO REFUND policy.

Party Guest -

- A head count of all attending party guest must be confirmed at least 2 days before the event date.

- Unexpected party guest are welcome, but there will be of $25.00 fee per additional guest INCLUDING the birthday child.

Venue requirements -

- We ask that the venue space is cleared of furnishing before we report to the site and set up the event.

- Punctuality is key to us. That's why we'll ensure Enchanted Events staff can arrive at your house/venue 2 hours in advance for the event setup.

Parent Involvement -

 -Parents, we're leaving you responsible for the complete supervision of the event and the participants.

This includes any injuries related to the use of Enchanted Event Equipment, or Vendor equipment.